Kore.ai is an enterprise-level conversational AI platform that helps companies automate customer service and streamline contact center operations.
With support for chat, voice, and agent-assist features, Kore.ai is designed to handle high volumes of interactions across multiple channels while maintaining a high standard of governance, security, and scalability.
I spent time analyzing Kore.ai’s features, pricing, and positioning to understand where it stands out, and where it may not be the right fit.
Continue reading Kore.ai Review: Is This the Right Conversational AI Platform for Your Business?